Shipping

Orders are normally processed within 1–2 working days.

Once your order has been dispatched, tracking information will be provided where available.

Delivery times may vary depending on your location and the courier service. They are an estimate, not a guarantee.

Shipping is worked out at checkout from the weight of your order and where it is going, so you see the exact figure before you pay.

You can also get a figure without starting a checkout — the estimate shipping option on any product page will quote it for your postcode.

Where we offer free shipping over a certain order value, that applies to New Zealand addresses only.

You can pay in Australian dollars — switch currency at the top of any page. Australian prices are converted from our New Zealand dollar prices at the rate shown, and your card is charged in the currency you see.

Long items do not ship to Australia. Rods, gaffs and net handles are charged by air freight on volumetric size rather than weight, which costs far more than we can quote you honestly. Those listings say New Zealand only, and the Australia option disappears at checkout if one is in your cart. Reels, lures, line and terminal tackle are all fine.

Prices on this site do not include Australian GST, duty or any import charges. Under Australian rules those may be collected from you at the border, or by the carrier before delivery. Anything charged on import is between you and the Australian authorities, and is not something we can refund.

Australia has strict biosecurity rules. Second-hand gear is cleaned and dried before it is packed, but any item can still be inspected or held on arrival.

We are not responsible for delays caused by the courier, customs, weather, rural delivery conditions or other circumstances outside our control.

If your parcel appears to be lost or significantly delayed, contact us and we will help with the courier investigation where possible.